Terms & Conditions

About us

USPHARMACYRX.COM is owned and provided by USPHARMACYRX, a company incorporated under the Companies Act, 2013. If you need any information or have a complaint about this website or any of our services please contact us by one of the following methods:

Phone: 1860 1234 1234

Write to us

Professional Standards:

USPHARMACYRX’s services are rendered from its own licensed premises or from the licensed premises of its associates / network pharmacies which are undertaken under strict supervision of the qualified and registered pharmacists. We are bound by codes of professional ethics and conduct.

Privacy:

Your privacy and that of any other person whose information you provide to us is important to us. Please see our privacy policy for details of what information we collect and how we will use and protect it.

Cancellation, Return and Refund:

We understand that there will be genuine reasons when you decide to cancel an order. You may cancel your order before delivery by calling customer care number 1860 1234 1234.

  • During order delivery, USPHARMACYRX.COM delivery team requests every customer to verify the contents and provide an acknowledgement confirming the correctness and completeness of the order.

  • In case of any discrepancies including tampered order box or contents, please alert the delivery team or call us on our customer care number 1860 1234 1234 for resolution.

  • Once the order is verified and acknowledged by the customer, the order in full or part cannot be returned unless there is a defect in the delivered order which is highly unlikely.

  • Refunds will be processed only for defective and incorrect deliveries.

  • All refunds will be made only through NEFT to the account which is provided by the customer. Refunds for Credit Card payments will take 21 days to get processed.

  • All returns and refunds will happen in proportion to the products refunded. In case there are part items qualifying for returns and refunds, it is always processed for the full order and invoice. We will not process partial delivery or returns.

Warning:

YOU MUST CHECK ALL ITEMS DISPENSED TO YOU AND SHOULD NOT TAKE ANY MEDICATION THAT APPEARS TO HAVE BEEN TAMPERED WITH OR WHICH MAY HAVE BEEN DISPENSED IN ERROR. FAILURE TO ABIDE BY THIS WARNING COULD SERIOUSLY DAMAGE YOUR HEALTH AND MEDLIFE SHALL NOT BE HELD LIABLE